Expertise: A Matter of the Heart
When asked, "How do you prepare a person for the unknown world of tomorrow?" Minouche Shafik, Director of LSE (The London School of Economics and Political Science), answered: "Being able to synthesize information, analyze it, and be critical about it, will be very important. In the past jobs were about muscles, now they’re about brains, but in the future they’ll be about the heart. The caring and creative professions have high levels of emotional intelligence, the skills that robots can’t do will be required in the future." (emphasis added)
